Are you going to HFMA Annual? Which sessions are you planning to attend?

We dug into our mailbag to see what folks like you in healthcare RCM are thinking about before the conference and recommend some sessions that might help you out:

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Dear Prodigal:

‍Sometimes I feel so alone. 

‍This is probably because a lot of the time I am alone - hiring and retention are still so hard!

‍Signed,

Lonelyhearts

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Dear Lonelyhearts:

Turn that frown upside down! In less than a week you’ll have more company than you can handle at HFMA Annual.

While you’re there, here are a couple of panels that might help you beat those staffing blues:

• “Offsetting Workforce Challenges with Technology that Improves Operational Performance” Monday, 3:00
  
  
• “Life With Automation - When and How to Redeploy Revenue Cycle Staff”  Tuesday, 11:00

And come by Prodigal’s booth (#802) - we love making new friends (and we can help with those staffing headaches).

Sincerely,

Your Prodigal Pals

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Dear Prodigal:

‍I like a good pair of skinny jeans, but these margins are getting ridiculous! How much more can we cut costs?

‍Signed,

Squeezed

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Dear Squeezed,

We’re big fans of sweatpants ourselves, but we get your concerns! Things in RCM are feeling tight.

Try these sessions on for size to see if they help:

• “Spotlight Sessions: Revenue Cycle: Optimization,” Monday 1:00

• “An Innovator's Mindset: Enhancing Patient Experience, Cost Effectiveness and the Bottom Line,” Monday, 4:10

Oh, and come see us at booth #802 - we’ve got plenty of room for everyone, and we can help you with those super-skinny-jean-sized margins.

Sincerely,

The Dad Jeans Team at Prodigal

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‍Dear Prodigal:

‍We’re all thinking about patients as consumers now, which is cool, but how does that help me with helping our organizations manage payments and debt?

‍Signed,

Miss Moneypenny

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Dear Miss Moneypenny,

Just like James Bond would be nothing without Miss Moneypenny, healthcare providers would be nothing without their RCM teams.

Never fear! We see you - and the fact is, the patient as consumer model is incredibly important all the way through the payments process.

Take a look at these presentations while you’re at HFMA:

• “Tapping Consumerization to Build Customer Loyalty,” Monday, 11:00

• “The Move to ‘Digital First’ in Healthcare,” Tuesday, 4:10

And then come by our booth (#802!) to tell us how they were. 

We’re fresh out of martinis and spy gear, but we’ll set you up with some cool Prodigal swag as well as tips on improving customer service and payment rates.

Sincerely,

The Prodigal Sean Connery Fan Club

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Dear Prodigal:

Everyone’s talking about Chat GPT and I still have a flip phone.‍

How can I get caught up?‍

Signed,

Back to the Future

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Dear BttF:

No time machine Delorean needed - the future isn’t as scary as you might think.

Check out these talks:

• “Transforming Your Revenue Cycle with Tomorrow’s AI” Monday, 4:10

• “HFMA Data + Insights” Tuesday, 4:10

And if you still have questions, come by the Prodigal booth #802. 

You can ask your questions about AI in RCM and get details on how data science can power your team when there’s no plutonium available.

Sincerely,

Prodigal (The Razr is still the coolest phone ever - fight us)

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