Prodigal’s applications are trained on consumer finance conversations and AI-powered to support your agents and managers, meet compliance and QA requirements, and streamline workflows so your team can collect more.
75%
faster conversation audits
4X
ROI
27%
increased digital engagement
Revenue
Generate more, even faster.
There are surprising ways to increase revenue, like shifting to text and email for outreach - but only if you have the right strategies to ensure you're connecting with customers.
Compliance
Check compliance off your list.
Laws governing receivables management are shifting non-stop. To avoid penalties, call center leaders need to conduct quality assurance on every call without increasing QAÂ workload.
Efficiency
Make every agent your best agent.
It’s getting harder and harder to hire collections reps. You need a way to make sure every agent is as effective as your top performers.
Testimonial
“With our old manual process, we had no dependable way of making sure that we weren’t falling prey to collectors’ lack of knowledge or attention in handling calls correctly. Now, with Prodigal, all calls are monitored, so we can track collector behavior and improve overall performance."