Blogs

5 Quick wins to improve digital collection efficiency in 2025

Discover 5 actionable digital collection strategies for 2025. No complex software or operations overhauls are needed - start improving borrower engagement today with simple, proven tactics.

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How email deliverability impacts payments in debt collections

Here's why email deliverability matters, the challenges collection agencies face, and actionable solutions to optimize your email strategy.

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Why ranking debt collection agents by amount collected misses the bigger picture

Discover why evaluating debt collection agents solely by the amount collected overlooks key factors. Learn how Intent to Pay (ITP) enhances performance assessments for better collections.

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Building trust, Not credit leverage

How RCM teams and medical debt collectors can adapt to the proposed banning of medical bills from credit reports.

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Are you tracking the right metrics?

Identify areas for improvement in your auto loan collections operation with simple, clear, and impactful metrics.

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Compliance checklist for collecting payments through email and SMS

Learn the critical email and text regulations in debt collection to protect your business from costly mistakes.

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No Tech, No Problem

3 easy fixes to boost your payment rates without tech

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Data points you need to start tracking to increase payments

The key data points you need to significantly refine your strategies, helping you collect more with less expenses.

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Build a stellar team for collecting payments digitally

Discover the roles, skills, and responsibilities you need in the team that drives significant revenue from digital channels.

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How to get more payments with personalization

Start now with 5 easy-to-implement, data-backed ways you can impact bill pay text campaign success.

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Humans of Prodigal: Harshad Patil

Meet Harshad Patil - dog papa, nature-lover, and BDR helping companies find success with Prodigal!

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7 key insights to drive consumer payments: Webinar recap

Discover 7 actionable insights from our expert panel to help you optimize your outreach strategy and drive more payments.

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5 ways to maximize return on bill pay campaigns

Want to turn customer outreach into payments? Use these 5 data-backed tips from Solutions by Text and Prodigal.

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5 steps you need to take in the face of rising credit card delinquencies

Credit card write-offs are continuing to rise. Here's how your business can prepare.

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AI to address human errors in collections

Mistakes happen. Is there a way to alleviate them using AI?

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3 ways human error hurts your collections performance

Making mistakes is only human. But it might be affecting your collections team's performance in these three ways.

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Humans of Prodigal: Bharat Jaswani

Meet Bharat Jaswani - cricket fan, chartered accountant, and Human of Prodigal. (P.S. He's hiring!)

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Balancing technology and human expertise: Annuity Health's approach to RCM success

The secret to Annuity Health's leadership in healthcare RCM lies in its smart approach to balancing resources.

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Increased revenue without the cost of increased headcount

Annuity Health achieved a productivity lift equivalent to 19 new FTE - without the FTE cost. Here's how.

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AI and people: Balancing technology and human expertise

How can you determine when to use technology and when to rely on human expertise?

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ProNotes available for Spanish-language conversations

Get clear, concise, automated notes for calls in both English and Spanish with ProNotes.

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Debt buyers: 3 ways to boost your network's profitability by reducing cost-to-collect

How to maximize profitability while maintaining strong relationships with your network of collections agencies.

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Your QA tool is holding you back

You need to work effectively - your QA and compliance tool might be what's getting in the way.

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Humans of Prodigal: Praful Mohanan

Meet Praful Mohanan - champion gamer, manga fan, and machine learning engineer at Prodigal!

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