Got Spanish-speaking borrowers?
We've got you covered.
ProNotes is now available in Spanish.
Got Spanish-speaking borrowers? We've got you covered.
ProNotes is now available in Spanish.
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Strategic Intelligence
Channel optimization
All you need for driving omnichannel payments.
Intent to pay
Dynamic propensity scores for faster liquidation.
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Tailored plans that are accepted and completed.
Operational Intelligence
ProInsight
QA automation, scorecards and revenue insights.
ProNotes
Real-time automtated and standardized notes.
ProAssist
Dynamic prompts for real-time agent assistance.
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Blogs
Collections
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Blogs
CCMR3 Improves Call Audits and Customer Experience with ProInsight
CCMR3 implements ProInsight to improve consumer experience and reduce compliance risk with 100% call monitoring.
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Collections
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Blogs
5 Debt Collection Industry Trends You Can’t Ignore in 2022
From omnichannel intelligence to Regulation F, here we’re going to discuss the trends that could influence the debt collections industry in 2022.
Read now
Collections
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Blogs
Call note standardization - automation for debt collection
Standardizing call notes & automating after-call wrap can create a massive boost in agent productivity as they do more calls & spend more time collecting.
Read now
Collections
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Blogs
An intelligent solution to accelerating agent productivity
How agents spend their time in a day is critical to the profitability of any debt collection business. Typically, agents lose 25% of the time in taking notes.
Read now
Collections
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Blogs
Prodigal powers RMAi 2021 annual conference with sponsorship
Prodigal is Gold Sponsoring the RMAi 2021, the flagship receivables management industry annual conference. Event takes place on April at ARIA, Las Vegas.
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Collections
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Blogs
Implications of Chopra CFPB on debt collections industry
With the Biden administration nominating Mr. Chopra to lead CFPB, there are potentially serious implications on the 1st and 3rd party collection space.
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Collections
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Supercharging Agent Productivity with AI
Matt Maloney, President of FFAM360 and Shantanu Gangal, CEO and founder of Prodigal, dive into applications of AI at a collection agency.
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Collections
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Blogs
The top 3 consumer debt headlines from the ARM industry in 2020
Our take on the top consumer lending stories from 2020 its impact on the wider credit market and debt collection ecosystem.
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Collections
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Blogs
Opportunity to digitize debt collections for startups
All startups look the same. You see a nice website and a lot of passion. Here I write about why I believed in Prodigal and why I decided to join them.
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Collections
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Blogs
FFAM360 improves productivity 10x with Prodigal
FFAM360 partners with Prodigal to help its compliance and QA team monitor 100% calls and reduce the compliance audit time by 90%.
Read now
Collections
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Blogs
Call redaction, a silent foundation of the consumer finance industry
Prodigal’s redaction product customized for the debt collection industry offers several modules, like social security, address, credit details, among others.
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Collections
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Blogs
Benford's Law observed in debt collections data sets
At Prodigal we deal with a lot of data and very interestingly we found that our debt collection datasets follow Benford's Law, find out our results.
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Collections
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Blogs
Topic modeling engine for debt collections
In the world of debt collections, having just the transcript of a call is not enough. We need to go beyond the traditional speech-to-text conversion.
Read now
Collections
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Blogs
Debt collection technologies that helped agencies thrive in pandemic
COVID-19 has a lot of implications for debt collection agencies - and for borrowers. Learn how these two groups are adapting and thriving under COVID-19.
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Collections
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Blogs
Prodigal recognized as a high performer in the G2 speech analytics category
Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report
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Collections
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Blogs
Impact of unemployment benefits on the collections industry
The United States federal government has unleashed unprecedented monetary weapons to save the unemployed. Read to find out the impact on the ARM Industry.
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Collections
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Blogs
District Court judge granted ACA International’s request for a temporary restraining order
BREAKING: MA District Court Judge Granted ACA International’s Request For A Temporary Restraining Order (TRO) Against Massachusetts AG
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Collections
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Blogs
Second round of Paycheck Protection Program (PPP) starts today
Second round of Paycheck Protection Program (PPP) starts today
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Collections
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Blogs
Prodigal helps Unifin upskill the collections team in days
Coaching through Corona, Prodigal helps Unifin upskill the team in days
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Collections
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Blogs
Webinar on SBA loans for the collections & ARM industry
Prodigal hosted a live webinar where industry insiders discussed about the implications of SBA loans on the consumer finance industry.
Read now
Collections
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Blogs
Economic injury disaster loans
This is the second article in our series of educational posts and resources for the ARM industry to tide over this pandemic.
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Collections
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Blogs
Thinking about our borrowers first
Becoming a borrowers-first company is a great success for any consumer finance company. Here are some of the most important things to keep in mind.
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Collections
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Blogs
Forgivable loan assistance for the ARM and collections industry
Discover the impliacations of forgivable loan assistance on ARM & consumer finance industry and best practices to follow.
Read now
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60+
Customers
75
Team members
3
Continents