Master your omnichannel strategy

Intelligence engine for your omnichannel strategy.

Reach out to your customers on the right channel, at the right time, with the right content and tailored payment plans.

Increase payments

All you need for driving omnichannel payments.

Right channel, time, and frequency

Get tailored recommendations on the best channel, timing, and frequency for contacting each consumer.

Personalized messages

Our AI creates compliant, situation-specific messages – empathetic, urgent, or direct – to get more responses.

Dynamic contact strategies

Drive more payments by adjusting your contact strategies in real time based on the latest interaction data.

Payment attribution and reporting

Accurately track channel influence on payments and get customized performance reports.

Right channel, time, and frequency

Get tailored recommendations on the best channel, timing, and frequency for contacting each consumer.

All you need for driving omnichannel payments

Right channel, time, and frequency

Get tailored recommendations on the best channel, timing, and frequency for contacting each consumer.

Personalized messages

Our AI creates compliant, situation-specific messages – empathetic, urgent, or direct – to get more responses.

Dynamic contact strategies

Drive more payments by adjusting your contact strategies in real time based on the latest interaction data.

Payment attribution and reporting

Accurately track channel influence on payments and get customized performance reports.

Get best-in-class results.

Trained on the industry’s largest interaction dataset to deliver the best accuracy and precision.

Upto

43%

Increase in digital payments

Upto

27%

Increase in engagement

Upto

10%

Savings in labor costs

Elevate your omnichannel collections strategy.

We provide intelligence to ensure all your channels work in harmony, boosting recovery rates.

Channel affinity

Prodigal captures customer sentiment and behavioral data across all the channels and recommends the best channel for successful outcomes.

Omnichannel data

Every key interaction - call, email, text, chat, payment portal - is factored in to accurately determine borrower intent.

Automated workflows

Execute personalized digital campaigns with ease, plus get automated dailer queues for your voice campaigns.

Get the most accurate picture of your consumer and their behavior.

Uncover consumer trends

With our data model, we create the most up-to-date and accurate borrower personas with their unique financial situations.

Actionable payment insights

Using rich attributes defined and organized for every consumer profile, we extract the insights you need for driving more payments.

Personalized treatment strategies

Leverage the insights to personalize consumer treatments for driving more payments with lower cost and better margins.

Why Prodigal?

Why choose Prodigal?

We are the pioneers of consumer finance intelligence and one of the first AI companies in the industry. We understand your business and unique challenges.

Superior models

Trained on over half a billion interactions and purpose-built for lending and collections. We further fine-tune our models as per your portfolio for the best results.

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Deeper insights into accounts

By analyzing unstructured voice data, we uncover key insights into borrowers' unique financial situations, enhancing the accuracy of our models even further.

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Operations made easy

We customize the score delivery to fit your tech stack and workflows. And if you need help to operationalize the scores, we can do that too.

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Why our customers love us?

Prodigal has been an important partner in our data-driven evolution. The information its platform provides, we've gained valuable insights that we can leverage to both improve our operations and provide meaningful insights to our clients.

Mark Boich

Director of Strategic Operations,

Harris & Harris

Working with Prodigal has been an exceptional experience from start to finish. The installation and rollout of their platform were remarkably smooth, demonstrating their commitment to simplicity and efficiency.

Michelle Correal

Director,

TimePayment

With Prodigal, we've seen a jump in payments and up to a 25% increase in other critical agent effectiveness areas, like compliance scores, rebuttals, and objections.

Paul Allen

Chief Operating Officer,

FFAM360

Prodigal made our Annuity One platform that much more powerful. Prodigal innovates with us and their technology is so accurate that we can customize it to fit our needs.

Tim McCarthy

CEO,

Annuity Health

We have been using Prodigal's intent-to-pay score on our inventory and it has improved our liquidation rates and reduce the amount of time that it takes to collect.

Don Strobel

Chief Operating and Strategy Officer,

RevCycle