How RCM teams and medical debt collectors can adapt to the proposed banning of medical bills from credit reports.

The secret to Annuity Health's leadership in healthcare RCM lies in its smart approach to balancing resources.

Annuity Health achieved a productivity lift equivalent to 19 new FTE - without the FTE cost. Here's how.

RevCycle, Inc. already led the healthcare RCM pack with agent empathy and results. Prodigal helped them move even further forward.

Meet the University of Utah Health's 5 elements of patient care, and start thinking about how they can help your RCM team improve the patient financial experience.

AI has made its away across RCM...but patient payments has seen the least changes. Here's your chance to get on board.

RCM teams can see a 30% increase in productivity with generative AI, at a reduced cost.

RCM teams are fighting financial and human resources challenges - here's how industry leaders are using generative AI to solve them.

Healthcare RCM folks were at HFMA Annual talking about workforce challenges, digitization, and getting creative with payments.

Healthcare revenue cycle management teams are looking for advice on staffing issues, thin margins, patient financial experience, and technology and AI.

Patients are getting some weird advice on paying medical bills from TikTok - here's what RCM teams need to know.

Healthcare RCM innovator Revenue Cycle Associates teams up with Prodigal to improve patient experience and client results with AI-powered solutions.

We overheard revenue cycle management conversations about consumerism, big tech, and AI in healthcare at the HFMA RCC conference.

Better rev cycle management practices benefit healthcare providers, administrators, and call center managers and agents, while also improving patient care.

Healthcare revenue cycle management faces major challenges: hiring and retention, patient expectations, and financial pressures. The right technology can help.

Patient call centers are all about customer service. But how can your healthcare contact center keep up with the increasing demands? Here are some tips

In healthcare, patient experience comes first. The patient's financial experience is no exception.Prioritizing the experience will become ever more important.

Through exceptional conversation data, you can master the revenue cycle management operations issues that plague your healthcare organization.

The No Surprises Act has taken effect and is changing healthcare revenue cycle management. How can it help create improvements?