Resources

Become a Prodigal pro.

You’ve got questions? We’ve got answers. Lots of ‘em!

Check out information specific to your business and learn how Prodigal helps consumer finance teams boost efficiency, improve compliance and QA coverage, and turn every agent into a top performer.
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E-books and one-sheets

Collections
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E-books and one-sheets

Prodigal for collections

Prodigal’s applications are trained on consumer finance conversations and AI-powered to support your agents and managers, meet compliance and QA requirements, and streamline workflows so your team can collect more.
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Lending
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E-books and one-sheets

How banks & lenders can acquire borrower insights to improve operations

Download our white paper and see how forward-thinking lenders can analyze 100% of their borrower calls with Prodigal's AI-powered ecosystem and acquire lending insights to improve operations.
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Collections
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E-books and one-sheets

Infographic: Early-stage collections performance

We analyzed 250M+ calls and found several interesting and actionable insights. Check out our infographic and find out how your operations might compare.
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All
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E-books and one-sheets

Transforming insights: From old-school analytics to high-performance intelligence

Discover how AI and machine learning can help you turn conversations into a wealth of intelligence — and transform the way you think of analytics.
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Lending
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E-books and one-sheets

How improving agent productivity supports key banking outcomes

Learn more about how to improve productivity as a way to meet banking contact center goals: experience, revenue, compliance, and more.
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All
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E-books and one-sheets

Why should debt collectors use real-time agent assistance?

Learn more about why real-time assistance and collections work so well together to optimize agent and consumer experience — and results.
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Healthcare RCM
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E-books and one-sheets

Agent productivity and patient experience

Download and get started with best practices for improving your healthcare contact center operations.
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Lending
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E-books and one-sheets

Prodigal for banking & lenders

Make your reps shine. Prodigal’s solutions are built for lending and borrowing and trained on consumer finance interactions to support representative productivity, compliance and audit workflows, and keep customers satisfied.
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Auto finance
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E-books and one-sheets

Prodigal for auto finance

Collect efficiently while delivering a great customer experience. Prodigal’s AI-powered applications help auto lenders maximize productivity, ensure compliance, and improve customer service.
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Customers
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Team members
3
Continents
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