Privacy Policy

This Privacy Policy applies only to Prodigal’s online activities and is only valid for visitors to our website, which is accessible at https://www.prodigaltech.com/. This Privacy Policy is not applicable to any information collected offline or via channels other than Prodigal’s website.If you have any questions about our Privacy Policy, please contact us via email at support@prodigaltech.com, using the email subject line “Privacy Policy.”

By using our website, you consent to our Privacy Policy and agree to its terms. This Privacy Policy was last updated December 21, 2022.

When we ask visitors to provide personal information directly, the specific information we are asking for and the reason for the request will be clear. For example, if you register for an account, we may ask for contact information, such as your name, company name, address, email address, and telephone number.If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message, any attachments, and any other information you choose to provide.

We use the information we collect in various ways, including to:

1. Provide, operate, and maintain our website
2. Improve, personalize, and expand our website
3. Analyze and understand how you use our website
4. Develop new products, services, features, and functionality
5. Communicate with you (directly or through one of our partners) to provide customer service, updates, and informationrelated to the website, marketing, and promotions
6. Send you emails
7. Find and prevent fraud
8. Create and update log files

Prodigal follows a standard log file procedure to log information about website visitors. Nothing recorded in our log files is linked to any information that is personally identifiable. The information that log files record includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and number of clicks. Website hosting companies update log files to enable their services’ analytics, so Prodigal can analyze trends, administer our website, track how users navigate our website, and gather anonymized demographic information.

Prodigal follows industry best practices for information security to secure sensitive information, such as Personal Identifiable Information (PII), intellectual property, employee details, and any other information entrusted to us. Our information security practices apply to people, processes and technology.We perform annual audits to ensure the way we process sensitive information aligns with industry standards. We are also certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by a third-party Payment Card Industry qualified security assessor (PCI QSA).

Like most websites, Prodigal uses “cookies.” Cookies store information about website visitors, including their preferences and the pages on the website that they accessed or visited. We use this information to optimize users' experiences by customizing our webpage content based on visitors' browser type and/or other information. You can choose to disable cookies in your web browser’s settings. For more information, please visit your web browser’s website.

Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
To exercise any of these rights, please contact us, and we will respond within one month.

Under GDPR, covered visitors are entitled to the following:
The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us, and we will respond within one month.

We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity. Prodigal does not knowingly collect any Personal Identifiable Information (PII) from children under the age of thirteen (13). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

If you have any questions about Prodigal’s Privacy Policy, please do not hesitate to contact us via email at support@prodigaltech.com