Blogs

3 ways credit unions can win the member experience battle using AI and data

Credit unions deliver something big banks can't - unparalleled member experience. AI and data can help.

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Elevating the credit union member experience with custom AI solutions

Credit unions are committed to a superior member experience. How can AI help?

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The top 4 places where lenders should invest in generative AI for the most ROI

Forward-looking lending teams are already getting ROI from generative AI across the loan lifecycle.

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November 20, 2023

Complaints: The canary in the compliance coal mine

Customer complaints are a regulatory risk and a business opportunity. Catch the recap of this webinar on why they matter and how to effectively capture them.

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August 27, 2023

Credit unions and fintech connect for success

Credit unions can't do it all on their own. But partnering with fintech to use AI in operations can help them deliver the excellence their members expect.

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The buzz at ABA Risk and Compliance 2023

We heard banking attendees at the 2023 ABA Risk and Compliance conference talking about regulatory oversight, complaints management, and staffing shifts.

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LinkedIn Live recap: Banking's multimillion dollar complaints problem

Capturing and managing complaints to avoid regulatory risk and improve business practices is a costly problem for banks. But AI is changing the game.

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Recap: Managing consumer complaints webinar

Our webinar on managing consumer complaints had one big takeaway - you need a human-led, AI-powered process for effective capture and remediation.

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The buzz at Fintech Nexus

Fraud and credit invisibility were two huge topics at Fintech Nexus 2023 in New York, where we saw the impact of disrupting consumer finance.

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The secret to improving banking complaints management

Managing customer complaints causes major headaches for banks and other lenders. What should you look for in solutions to help?

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The buzz at CCN 2023

Hot topics of conversation at the Credit and Collections News conference were consumer questions, AI in ARM, delinquencies, regulations, and medical debt.

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The buzz at CBA Live 2023

Banking and lending teams at CBA were talking about regulations and the CFPB, modernizing technology, and two new twists on staffing difficulties.

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November 21, 2022

Latest portfolio trends of the largest credit card issuers

Discover insights and latest trends of the US credit card market in our latest analysis of the top 6 largest credit card issuers' recent portfolios.

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How can fintechs keep growing today?

Fintechs have unique challenges and unique opportunities. In a shifting economic environment, where should they focus?

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December 28, 2021

Three Predictions for Lending Industry and AI

New winners in the lending and loan servicing industry will reach next-level scale with interaction-based artificial intelligence.

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The next phase of fintech innovation

First 2 phases of FinTech innovation focused on simplifying acquisitions and underwriting the borrower. The next is improving the customer experience.

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How to improve credit union member service representative retention and reduce hiring needs

Ease the stress of your credit union's member service representatives' jobs to make them more efficient and improve their job satisfaction.

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How to make every credit union member service representative your best representative

You can't sit by every member service representative to make sure their conversations are on point. But they can still improve with the power of AI.

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8 major benefits of real-time assistance for credit union member service representatives

Learn how real-time credit union member service representative assistance can move every conversation toward your team's goals.

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The life of a credit union member services representative before and after ProNotes

Implementing an AI-powered solution to automate after-call work eases pressure on your member services representatives and regains lost time.

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AI to modernize your business

Ready to chat when you are.

The information you've always needed to accurately prioritize, segment, and target accounts so you can reduce costs and increase customer satisfaction, delivered for your business by Prodigal's custom AI.

hello@untitledui.com

+1 (555) 000-0000

100 Smith Street
Collingwood VIC 3066 AU

We'll be in touch very soon.

Oops! Something went wrong while submitting the form.

60+

Customers

75

Team members

3

Continents

Join our team

Help introduce consumer finance intelligence to lending and collections teams everywhere.

Check out our open jobs

60+

Customers

75

Team members

3

Continents

Collect more, now.

Ready to chat when you are.

Modernize every strategy and workflow so you can realize the revenue you want. Let's get you started.

hello@untitledui.com

+1 (555) 000-0000

100 Smith Street
Collingwood VIC 3066 AU

We'll be in touch very soon.

Oops! Something went wrong while submitting the form.

60+

Customers

75

Team members

3

Continents

Join our team

Help expand our mission of introducing consumer finance intelligence to lenders collectors and loan agencies around the world.

Check out our open jobs

60+

Customers

75

Team members

3

Continents