Increase payments by engaging your customers the best way.
Digital engagement strategies can be nearly twice as effective when you know the right time, day, message, channel, and frequency to contact your customers. By analyzing your own customer contact history, you can identify the best plan for every account.
Identify the accounts most likely to pay.
Prioritizing account outreach by propensity score can save you time and raise revenue. But most models rely on information that’s dated and expensive. What if you could look at what’s happening in your customer accounts right now to drive your strategy?
Catch and categorize every complaint.
Relying on manual complaints capture risks both regulatory compliance and customer satisfaction. Safeguarding both with sophisticated automation and intelligence to identify and rank complaints lets you work to resolve and prevent them.
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