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Your account prioritization problem
Account prioritization matters more than ever in high-volume times. So why isn't it working?
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Intelligence you can use
How can I raise payment rates with better outreach?
Increase customer engagement - and payments - by finding the right time, day, frequency, message, and channels to contact your accounts.
Increase engagement by targeting outreach.
By using Prodigal AI's recommended contact schedules, messaging, and channels, our customers see significant gains in engagement, driving more payments:
Up to
27%
Increase in email click-through-rate
Up to
43%
Increase in number of payments
Up to
14%
Increase in e-mail open rates
How it works
Here’s how Prodigal uses AI to analyze your customer communications to build an effective contact strategy:
Evaluates your customer interactions
Our custom-built AI analyzes omnichannel customer conversations for engagement signals such as opens and clicks, and evaluates each attempt based on its success.
Dives into conversation content
Because AI understands context, not just content, we gain an understanding of which communications are most successful, and on which channels. That helps us further evaluate the best methods for outreach.
Integrates additional information
We blend the insights gathered from your interaction analysis with account and third-party data. This integrated approach offers a more holistic understanding of each customer, leading to a more precise outreach strategy.
Delivers the plan so you can deliver results
With a full view of the content and history of previous customer interactions as well as relevant account information, we generate recommendations for an optimal outreach strategy.
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What else do you need to know?
✓ Propensity models
✓ Outreach strategy
✓ Agent effectiveness
Discover what else our custom AI can reveal for you.
You’ve been wondering for years which accounts to prioritize, and the answer has been hiding in plain sight. Discover what else our customized AI can reveal for you.
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More problems? More solutions.
What do my best agents do right?
Isolate the exact behaviors that set your best performers apart so you can coach every representative to the top.
Learn more
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Which accounts are most likely to pay?
Reveal which accounts have the highest intent to pay so you can prioritize outreach to increase payment rates and reduce costs.
Learn more
What’s a better way to manage complaints?
Accurately automate complaints identification and capture so you can focus on resolving concerns and building proactive systems to address them.
Learn more
What else can AI intelligence deliver?
Intent to pay scores, agent improvement, and customer engagement are only the beginning. Learn more about Prodigal's AI-powered intelligence for every business.
Learn more
Build your future.
Learn more about using fresh, custom intelligence to transform your strategies and elevate your results.
AI to modernize your business
Ready to chat when you are.
The information you've always needed to accurately prioritize, segment, and target accounts so you can reduce costs and increase customer satisfaction - now available to businesses of every size with Prodigal's custom AI.
60+
Customers
75
Team members
3
Continents
Join Our Team
Help us expand our mission of introducing consumer finance intelligence to lenders, collectors, and loan services around the world.
Check out our open jobs60+
Customers
75
Team members
3
Continents
60+
Customers
75
Team members
3
Continents
Join Our Team
Help us expand our mission of introducing consumer finance intelligence to lenders, collectors, and loan services around the world.
Check out our open jobs60+
Customers
75
Team members
3
Continents
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